🧸 Crypto Cuddlies FAQ
💡 About Bitcoin Bear
What exactly is a Bitcoin Bear?
Think teddy bear meets treasure chest. Bitcoin Bear is a limited edition cuddly friend with real Bitcoin tucked inside. Cute on the outside, crypto on the inside.
How does it work?
Simple.
You choose your bear and Bitcoin gift amount.
We load it up and set your unlock date.
You can scan the QR anytime to see the live balance.
Once the unlock date arrives, the Bitcoin can be claimed.
Snuggles today, crypto tomorrow. 🐻💰
Who is Bitcoin Bear for?
Anyone who loves a unique, meaningful and story worthy gift. Perfect for birthdays, Christmas or simply celebrating something special.
Why only 100 bears?
This is our First Edition, a collector’s drop. Each bear is numbered and part of the original 100 that started it all. Once they are gone, they are gone. 💫
What is included in the price?
Your First Edition Bitcoin Bear, a unique certificate of authenticity and the Bitcoin gift amount you have chosen.
🔒 How It Works
Is the Bitcoin real?
Yes, it is genuine Bitcoin stored securely until your unlock date. When it unlocks, we transfer it directly to your own wallet.
Is my Bitcoin safe?
The Bitcoin is held in a central wallet under our control until the unlock date. We follow industry-standard security practices. However, cryptoassets are not immune to risk and their value can fall, including to zero.
What happens once the unlock date has been reached?
The recipient visits our Claim Page, fills in their details such as email, bear number, claim code and Bitcoin wallet address, and we transfer the Bitcoin. No PINs, no complexity, just Bitcoin ready to go.
How far in the future can I set my unlock date?
The unlock date can be set up to twenty-two years in the future, making it the perfect long lasting gift!
What is the maximum Bitcoin gift value I can choose?
For now, the maximum gift amount is £50 of Bitcoin per bear. This keeps the process easy and affordable for the First Edition.
What if Bitcoin’s price changes?
Like any gift of Bitcoin, the value may go up or down and could even fall to zero. The bear stays cuddly no matter what. 🧸
Do I need a crypto wallet now?
Not yet. You will only need one when the Bitcoin unlocks. Until then, enjoy your bear and watch the balance move over time.
What happens if the Bitcoin is never claimed?
We will keep your Bitcoin safe for up to 24 months after the unlock date. We cannot hold it beyond that point because it upsets our accountants. Do not worry, we will send reminders so you do not forget to claim.
💰 Checking and Claiming
How do I check my balance?
Scan the QR code on the back of the bear or the certificate to see the live value at any time.
How do I claim my Bitcoin after the unlock date?
Visit our Claim Page, fill in your email, bear number, claim code and Bitcoin wallet address, and we will send your Bitcoin.
What if I lose my certificate or bear?
Do not worry. As long as you still have your order details and registered email, we can verify ownership and help recover your claim.
🚚 Shipping and Delivery
How long does delivery take?
Once shipped, United Kingdom orders arrive in two to five working days using Royal Mail Tracked 48.
How much is postage and packaging?
£3.95 flat rate for tracked United Kingdom delivery. Each bear is carefully packed in a premium gift box so it arrives in perfect condition.
Can I send it directly to someone else?
Yes. Enter their shipping address at checkout and we will send it straight to them.
Do you ship internationally?
Not yet. We intend to offer international shipping soon. Patience, young cub. 🐾
🧾 Orders, Returns and Support
What is your returns policy?
You may return the physical bear within 14 days if unused and in its original packaging. Please note: the Bitcoin component is non-refundable once loaded and you assume the value risk of that Bitcoin gift. For full details see our Refund & Custody Policy.
What if my bear arrives damaged?
Contact us and we will resolve it right away. Your Bitcoin balance remains safe and unaffected.
What if I entered the wrong recipient email?
No problem. Contact us as soon as possible with your order number and we will update it before the unlock date.
🌟 The Future
What is next for Crypto Cuddlies?
This is just the beginning. Expect new bears, longer unlock options and special themed editions in the future. Follow us on social to stay in the loop. 🧡